Welcome to JEM Natural Skincare. These Terms and Conditions govern your use of our website jemnaturalskincare.com, and our services. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site. 

 

1. Privacy and Data Protection:

We are committed to protecting your privacy. For more details on how we collect, use, and protect your personal information, please refer to our Privacy Policy which is also incorporated into these Terms by reference. 

We do not sell, trade, or transfer your personal information to third parties. We may share your information only with service providers who assist us in operating our Site, fulfilling orders, and conducting our business, provided they agree to keep your information confidential and use it only for the purposes for which it was provided. We may also disclose your information if required by law to enforce our policies .

2. Products and Orders:

Product information: We make every effort to display accurate product information, including descriptions, pricing, and availability. However, we do not warrant that the information is always complete or error-free. We reserve the right to correct any errors or omissions and to change or update information without any prior notice. 

• Order Acceptance: All orders are subject to acceptance and availability. We may, at our sole discretion, refuse or cancel any order for reasons including but not limited to product availability, errors in product information, or issues with payment.

3. Returns and Refunds

We understand that sometimes you may need to return a product. We accept returns within 30 days of your purchase date. To be eligible for a return, the following conditions must be met:

• The unused portion must be returned in its original container.
• You must provide proof of purchase, such as an order number or receipt.

To initiate a return, please contact our customer service team at jemnaturalskincare@gmail.com for instructions. You will be responsible for the cost of shipping the product back to us. Once we receive the returned product, we will process your refund or exchange as applicable.